Privacy Policy

Kovazu ("we", "us", or "our") is a technology services agency registered in India. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.

We are committed to protecting your personal data in accordance with the Information Technology Act, 2000, the Information Technology (Amendment) Act, 2008, and the Digital Personal Data Protection Act, 2023 ("DPDPA").

By using our website or contacting us, you consent to the data practices described in this policy. If you do not agree, please do not use our services.

We collect information you voluntarily provide when you submit our contact form, including your name, email address, phone number, company name, and project details.

We may also automatically collect certain technical data when you visit our website, including IP address, browser type and version, pages visited, time and date of visit, and referring URLs. This is collected through server logs and, where applicable, analytics tools.

We do not collect sensitive personal data (such as financial information, biometric data, or government ID numbers) through our website.

To respond to enquiries and provide the services you have requested.

To send project updates, proposals, and communications related to active engagements.

To improve our website and understand how visitors interact with our content.

To comply with legal obligations under applicable Indian law.

We do not sell, rent, or trade your personal information to third parties. We do not use your data for advertising purposes.

Our website is hosted on Vercel, Inc. (United States). By using our website, your data may be processed on servers outside India. Vercel complies with applicable data protection standards.

We may use Google Analytics to understand aggregate usage patterns. This service uses cookies and may transfer data to Google's servers. You can opt out via the Google Analytics Opt-out Browser Add-on.

We use email service providers to send and receive project communications. These providers are contractually required to process data only for the purposes we specify.

We use essential cookies necessary for the website to function. These cookies do not track you across other websites and do not store personally identifiable information.

We do not use advertising cookies, cross-site tracking cookies, or third-party marketing cookies.

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

We retain client project data for 3 years following the completion of an engagement, in accordance with standard commercial record-keeping practices under Indian law.

Contact form submissions are retained for 12 months from the date of submission.

You may request deletion of your data at any time by contacting us at team@kovazu.com. We will comply within 30 days unless we are required by law to retain it.

Under the Digital Personal Data Protection Act, 2023 and applicable laws, you have the right to access the personal data we hold about you.

You have the right to correct inaccurate or incomplete personal data.

You have the right to request erasure of your personal data, subject to legal retention requirements.

You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

To exercise any of these rights, contact us at team@kovazu.com with the subject line "Data Rights Request". We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

All client communications are conducted over encrypted channels. Project files are stored on access-controlled platforms.

While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will delete it promptly.

This Privacy Policy is governed by the laws of India. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date.

We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: team@kovazu.com

Kovazu, India